Shipping policy

Shipping Policy

Thank you for shopping with Mai 2 Moms.

Processing Time

Orders are processed within 3–5 business days. Custom and personalized orders may require additional processing time depending on the design and order volume.

Shipping Time

After your order has been shipped, estimated delivery is:

United States: 3–7 business days
Delivery times may vary during holidays or due to carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery location.

Order Tracking

If tracking information is available, you will receive a shipping confirmation email with a tracking number once your order has been shipped.

Delays

While we do our best to ship orders on time, delays caused by weather, holidays, or shipping carriers are outside of our control.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order. We are not responsible for packages delivered to an incorrect address provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during shipping, please contact us at mai2moms@gmail.com as soon as possible. We will work with you to help resolve the issue.